The Ultimate Escape

FAQ's

Q: What is an Escape Room?

A: An Escape Room is a live-action game starring you and your friends, as you solve puzzles, complete challenges, and decipher clues to complete the mission and escape the room!

Q: What Does it cost?

A:The price is $23 per person with 3 or more people. $30 per person with just two people.  Children 11 and under are Free!!

Q: How old do I have to be to play?

A: Anyone can play, but players under the age of 12 must be accompanied by an adult.

Q: When can I schedule an escape game?

A: Games must be booked at least an hour in advance or rescheduled 24 hours in advance. We suggest that you arrive at least 15 minutes prior to your booking time to fill out our form, and ensure you get the full hour in your room.

Q: What happens if we can't solve any of the puzzles?

A: During your game, the Game Master will give you as many clues as you need, so don't panic if you get stuck! After your one hour adventure if you have not completed your mission we WILL let you go Home.

Q: Do you issue refunds?

A: A refund will be issued if canceled 24 hours before your booking time.

Q: Can I take pictures inside the room?

A: Photographs and video recording are not allowed in the rooms. We put a lot of time and effort into the design and construction of our rooms, so we don't want to spoil anything for players who haven't gone yet. We will gladly take a group photo after your Escape.

Q: Will other people be in the room with us?

A: At this current time the answer is NO. All our rooms are private.

Q: What happens if I am late for my scheduled Escape Room experience?

A:  Customers should always arrive 15  minutes prior to an experience beginning. Any group that arrives more than 5 minutes late may  be canceled and or rescheduled

Q: Are you wheelchair accessible ?

A: YES! our building, rooms and bathroom are wheelchair accessible.

The Ultimate Escape

Copyright©2016 All Rights Reserved.

113 Salem Tpke Ste 8
Norwich CT 06360

  860-503-8910

  info@theultimaeescape.net